Fórum Magazine n.º 31 (Flash document)
Fórum Magazine n.º 31 (PDF file)


Edition n. 31 of the Forum magazine available, includes the publication of the results of the fifth quantitative assessment exercise on the Solvency II project.

The present edition also includes relevant reviews for the insurance and pension funds activity, including the legal regime applicable to insurance discrimination on the legal and regulatory framework concerning the management of complaints and a study about the complaints submitted by customers of insurance companies with to the Instituto de Seguros de Portugal.

Editorial

Articles and Working papers:

- Solvência II - results of the exercise QIS5

- The discrimination legal regime applicable to insurance - present and future

- Instituto de Seguros de Portugal and insurance companies management of claims legal regulatory framework

- EIOPA promotes public consultation on Complaints Handling Best Practices

- Analysis of insurance companies' customer's complaints to the Instituto de Seguros de Portugal

News

Statistical information

Legislation

Bibliography